What is it like to live at the intersection of faith, technology and entrepreneurship? What makes taking risks for the Kingdom of God worthwhile even in the face of failure?
Find out in this talk.
(Given as part of the “Technology and the Word” series at University Presbyterian Church. Part 2 can be found here).
Good morning friends, my name is Christopher Lim and I am a technologist. This means that I invent technology as well as use it. After spending three and a half years as a software engineer at Amazon, I felt called by God to embark on an adventure to use my technical skills to advance the Gospel, to help people know and follow God.
Before I share my story with you today, let me define what I mean by the Gospel.
God created a good world and put it under the management of human beings so that it would flourish. Unfortunately, those human beings were incited by God’s enemy to disobey God’s command. They thought they could know better how to run the world than him. Their disobedience, called sin, ruined God’s creation and resulted in the pain, suffering, injustice, violence, strife, death and every other evil thing we experience today.
God could have scrapped his creation and restarted it, putting it under new management and judging human beings for their error. Instead, he decided to save his creation by saving human beings from their sins. To the first human beings he made a promise that one day, their descendant would defeat God’s enemy and then through promise after promise down through the centuries, God made preparations for the unveiling of the Savior of the world.
At the right time, God sent his Son, Jesus Christ to take responsibility for all the sins of the world from beginning to end. Jesus Christ took the blame for all the terrible things his human creatures had done and he died in their place. He is the picture of the perfect leader who so loves those under his authority that he lays down his life for them.
He was buried and three days later rose from the dead, becoming the prototype, the forerunner of what God would do for all human beings that believe in him. Jesus returned to heaven where God exalted him to the place of highest authority in his entire creation and one day he will return to restore creation and judge human beings. Everyone who believes in Jesus Christ will be forgiven of their sins and receive the power of God’s Spirit to manage their lives. On the day when Christ returns, they will be raised from the dead to rule the new creation God is bringing so that it flourishes as he intended from day one. Everyone who rejects Jesus Christ’s authority will be cast out of the new creation. Everyone who accepts it will live forever.
This is the Gospel of the Kingdom of God. The Kingdom of God is everything under his management. When he is obeyed, everything flourishes. When he is disobeyed, everything falls apart. So when I speak of “The Risks and Rewards of Innovating for the Kingdom”, I mean the risks and rewards of inventing technologies that help people experience the joy of believing in and obeying God so that they will one day become rulers of God’s new creation.
One of the things that Jesus Christ commands is for this gospel to be proclaimed to every nation on earth because he wants people from every nation to be saved and to inherit his Kingdom. The task of spreading the message in word and deed is what I mean by advancing the Gospel and it is why innovation is essential.
Without innovation we are stuck with the status quo.
There is no better example of this than Gutenberg’s invention of the moveable type printing press. I will let him speak for himself:
“God suffers in the multitude of souls whom His word can not reach. Religious truth is imprisoned in a small number of manuscript books which confine instead of spread the public treasure. Let us break the seal which seals up holy things and give wings to Truth in order that she may win every soul that comes into the world by her word no longer written at great expense by hands easily palsied, but multiplied like the wind by an untiring machine…”
Gutenberg combined existing technologies into a solution that enabled the affordable mass production of books and the world would never be the same. He did it in part, for the sake of the Gospel–he wanted everyone to have access to the Bible. He innovated for the Kingdom of God and today we enjoy the fruits of his invention.
Since then, technology has continued to revolutionize human communication time and time again.
This dashboard shows how rapidly content is being created and shared around the world. Human beings are interacting with each other on an unfathomable scale.
In the few seconds between the time when I visited this page and took this screenshot, more than $82,000 was spent on Amazon. Almost 200,000 tweets were produced. There were over 1.9 million new posts on Facebook. And over 119 million emails were sent. All in a matter of seconds.
It’s overwhelming. And no one is affected more than my millennial generation. For example, this chart from the book The Hyperlinked Life, states that 49% of millennials feel that personal electronics sometimes separate them from other people. They end up consuming the endless stream of information on their devices rather than interacting with others around them.
I know that some people advocate disciplines like taking technology retreats without Internet access in order to reconnect with people face to face. While this is a valid technique, I would argue that it is better to invent new technologies that mitigate existing problems and advance the values of God’s Kingdom instead. What if technology products were designed to not simply connect people, but to help them cultivate healthy relationships with God and one another?
Whether we like it or not, information and culture is being created and shared faster than ever. The pace keeps accelerating and the best way to widely influence culture is to contribute and innovate rather than to retreat. Those who create the future are best positioned to influence it.
As believers what we invent and create must be infused with the values of God’s Kingdom. By doing so, we not only help people live out the Gospel, but we also give the world a delightful foretaste of the Kingdom of God. Furthermore, since getting the Gospel to everyone on earth requires courage, invention, creativity, skill and passion we end up creating opportunities for people to do what they love for a cause that matters–and that gives them contagious joy.
Imagine a congregation of people not only gathering for worship on Sundays or serving meals at a homeless shelter or teaching Sunday School classes, but coming together to collaborate, developing and using their most valuable skills to advance the Gospel. Imagine a congregation fully supported and unleashed to do what they really love to advance the Gospel. The energy, joy, vitality and creativity would be incredible.
But I am getting a bit ahead of myself here.
Pursuing such a vision of community and technology requires risk. You have to give up the familiar, the comfortable, the known and enter the foreign, the uncomfortable, the unknown. And when your innovation impacts people who are nervous about change, you will face great resistance and adversity in addition to the existing obstacles of self-doubt, persistent failure and feeling alone.
But the good news is that it’s worth it. Let me show you why by sharing my story.
As I mentioned earlier, I was a software engineer at Amazon for three and a half years. Everyone there is measured by a leadership principle called Customer Obsession: “Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competition, they obsess over customers.” This fits exactly with the company’s mission of being “Earth’s most customer-centric company”.
After my second year at Amazon, I started a small group called TheoTech to study the theology of technology with my colleagues. We eventually did a series comparing Amazon’s leadership principles with Scripture to see how we could grow as Christians while succeeding at the company.
I was preparing for the discussion on Customer Obsession, when a thought crossed my mind: “What if God was the customer? Could you build a company that began with God and worked backwards to deliver the outcomes he desired? What would Earth’s most God-centered company look like?”
It was interesting, ambitious, bold, but it also seemed too idealistic, so I just prayed about it and let it be. But God would not let it be.
On one lonely May Friday night I came home exhausted from work. I plopped on my bed and wanted to take a nap. Except I couldn’t. Instead of dozing off, I felt wide awake and it seemed like the Lord said to me: “Chris, I want you to leave your job and devote your attention to the purpose I have called you to and trust in me to provide for you.”
My immediate response was, “really God?”
Was I making it up or was it really Him?
I told my family and trusted friends about it. They were supportive and wanted the best for me and were mainly concerned for my welfare:
What about my career?
How would I be able to support a family?
What about my education and training–is this what it was for?
How would it impact my finances and relationships?
At the end of the day, the call seemed in line with Scripture since it was calling me to trust in God and to pursue his purpose. So after a few weeks of praying, talking and thinking about it, I told my manager of my intention to quit and agreed to stay until the completion of the big project my team was working on.
Now before you say, “Wow Chris, you’re a gutsy risk-taker”, let me tell you that in the following months, my heart sank like a teabag in a cup of boiling water.
I was very attached to my salary and my respectable identity as an Amazonian.
I was going to miss my team.
I was afraid of being alone.
I was afraid of being put to shame and looking crazy for doing this without being “ready” or because “God told me to”.
I was afraid of competition.
I didn’t know how I could make money in the faith+tech space.
I was plagued by self-doubt and the fear of failure.
The most emotionally difficult conversations were with well-intentioned people who recommended that I do this on the side until I had something solid. It was common sense, but I felt speechless because I believed God called me to leave my job.
So what finally gave me the confidence to make the jump?
I was with my family at a conference in Cannon Beach, Oregon. Walking along the beach and praying, I pondered the question: “What can you do after you quit that you could not do before?”
There had to be something more than just giving time and attention to pet projects and ideas.
This was the answer I discovered for myself: “By leaving you can witness to the supreme worth of Jesus Christ.”
I could discover for myself and show that He is more valuable than money and more desirable than a life of comfort. I could discover that following him is more secure than a successful career. If other people could be motivated to take risks to minimize regret, get financial independence and recognition, experience adventure, pursue passion, delight customers, change the world, et cetera, how much more should God’s call motivate me to go? How could I joyfully invite others to trust in my Savior, if I would not trust him in this matter?
And so it was settled. When the project wound down, I submitted my letter of resignation, celebrated with my colleagues and began a new adventure.
Now the truth is, despite my conviction, I didn’t know what I was doing. The path before me was shrouded in darkness. So naturally, I started doing what I knew best: code.
As a kid I loved being left alone in a room full of legos for hours. I could let my imagination run wild and implement my ideas brick by brick. Coding can be a lot like that. If you meet a pale coder who stayed up all night, bleary eyed and wired from caffeinated drinks and wonder why he would do that to himself, that’s why. He’s been in labor, trying to make his ideas a working reality and the process of trying, failing and figuring out how to make it work has completely captivated his attention.
The first product I spent time coding after I quit had to do with prayer. I noticed that my prayers to God were rather selfish–everything was about me. I knew from Scripture that God really wants us to pray for others. For example, the apostle Paul passionately prayed that believers would have the strength to know the greatness of God’s love for them. He also taught them to pray for everyone (not just believers), especially people with power and authority. Unfortunately, many of us are so busy with our own lives and problems that it’s hard to remember to pray for others, especially people outside of our closest friend circle.
My solution to this problem was to build a service that integrated with Facebook and sent me an e-mail with 3 friends to pray for each day. I made it bite-sized because I wanted it to be inviting instead of overwhelming. Over time as the service cycled through my friends I would eventually pray for all of my Facebook friends.
I called this service Ceaseless and invited some people to join.
After about 6 months of praying for 3 friends a day, I discovered that with 70 users we had prayed for over 20,000 people. My mind was blown.
Assuming everyone had completely unique friends, 10 million Christians doing this could pray for the 1.3 billion people on Facebook in less than 2 months. Beyond that, it isn’t hard to see that if we can do this for the 1.3 billion people on Facebook, we could also pray for the 7.2 billion people on earth.
What would God do if we prayed for people we have never prayed for before? What might He do as we pray regularly for others with all the breadth and depth that he invites us to?
I unapologetically want to see God do incredible things in my generation. Prayer seems to be the first step he expects of us. I invite you to join us at www.ceaselessprayer.com. On a side note, I also built a beta version of Ceaseless that churches can use to help leaders pray for members. It sends leaders an e-mail with three members to pray for each day so that nobody falls through the cracks. I would be happy to share it with your church if desired.
Now as I mentioned earlier, I was just coding away doing what I knew best when God provided an unexpected connection soon after I quit my job.
This connection was Chris Armas, a man who is now one of my mentors. At the time he was leading an initiative to activate technologists and entrepreneurs for God’s kingdom by launching hackathons around the world that solve global problems from a Christian perspective.
A “hackathon” is like a marathon, but instead of running for 26 miles, developers collaboratively code for up to 36 hours to deliver a product solution to some problem they care about. In the beginning, people share their ideas, then they form teams, then they code, and then they present what they built to a panel of judges and the community. The best outcomes are rewarded with prizes.
Because it aligned with what I believed God called me to, I became an organizer for the Seattle Code for the Kingdom hackathon. We convened about 120 people to build solutions to challenges like:
How can we bring God’s word to a mobile-first generation of children?
How can technology help a homeless person find a home?
How can we leverage technology to create, cultivate and strengthen some of society’s most foundational relationships–marriage, family, and friendships?
One of the winning projects was a tool called WordCross. This web app enables parents to create Scripture-based crossword puzzles for their children. They select a list of verses and concepts and WordCross generates a puzzle from those verses complete with clues.
After organizing the Seattle event, I flew down to compete in the Bay Area Code for the Kingdom hackathon. One of the sponsors was a ministry called Faith Comes By Hearing. Their mission is to get God’s Word to every person. They do this by making the Bible freely available in audio, visual and textual formats in as many languages and platforms as possible. They challenged the participants to invent technologies to help spread awareness of the Bible in Chinese social networks.
My team worked on integrating Ceaseless with their Digital Bible Platform and the Chinese social network Ren-Ren. The aim was to help people pray for their Ren-Ren friends and share the Scripture verse of the day related to prayer. To my surprise our idea won two prizes.
Faith Comes By Hearing was so supportive they even provided server space and some designer resources to help make the Ceaseless vision come true. I flew to their headquarters in New Mexico with my dad and it seemed like doors were opening up for TheoTech the company and Ceaseless the product. We even flew to Hong Kong and Indonesia to promote it.
But while everything seemed great on the outside, something was wrong inside of me. I was doing the work and grateful for the progress, but deep down, I didn’t believe I would succeed.
I listened to my self-doubts. People unsubscribed from Ceaseless and it made me feel like all my work was worthless–even though others said they loved it. I didn’t see the growth I hoped for and was not motivated to achieve it.
I started worrying about my finances. I didn’t raise investment, had no revenue, and not enough user growth to warrant a “figure out the business model later” approach.
I spent too much time doing things I’m not good at (like fundraising, marketing, growth-hacking, etc.) instead of the things I am good at (like building the product). This made me feel constantly unsuccessful, which discouraged me from even trying.
I found out Facebook was making changes to its API that would fundamentally break the existing version of Ceaseless.
I felt alone and lacked the discipline to motivate myself, much less motivate my team.
I felt overwhelmed with other personal problems in life.
This apparent lack of success in every facet of life led me to question whether or not God really called me to do this. I had doubts that God would confirm his promise and come through for me.
I got depressed. I couldn’t care anymore, I wanted to give up and if I did, the dream was dead for sure.
The end result?
I let everybody down. I let down my team who had given their time, talent, and commitment to making Ceaseless a reality. I let down Faith Comes By Hearing, which invested its resources to help us deliver. And ultimately I let God down.
I said he was my customer, but instead of delivering the result he wanted, I got lost in my own self-centeredness and gave up. I was so worried about whether or not people liked what I was doing or if it was successful that despite my pretenses of doing it for God, it was really about me.
This was a very recent discovery for me and it took a timely and kind rebuke from my mentor Chris Armas to realize it. I let my customer down. My instinct was to try to pay everyone back, but then I realized–they don’t want to be “paid back”. Everyone wants the result. My team wants to make something useful and good. Faith Comes by Hearing wants the app. God wants the result of people personally praying for one another so that everyone is covered. The only option, the only way to make it right would be to deliver the result. That is what my customer truly wants. He does not want a refund.
And this marked the beginning of my repentance.
Up until that time, I was full of self-pity.
I kept asking:
“Why did God call me to this?”
“Why am I failing?”
“Why am I alone?”
“Why can’t I get this done?”
“Why did I take all those risks for nothing?”
“Why is there no reward for my labor?”
“Why am I facing disappointment in every part of my life?”
“Why don’t I care anymore?”
“Why isn’t God coming through for me?”
It got so bad that I told God one night, “Lord if this is your call for me, I need you to give me the enduring motivation for it. Not one day’s worth, but day after day after day. If I wake up tomorrow and it’s not there, I’ll take it as a sign that you will something else for me.”
And the next morning, the motivation was there, burning like a jet engine ready for take off. God answered my prayer. I had forgotten my “Why?”, I had lost my way and at my moment of deepest desperation, God brought it back at just the right time.
Not only that, but I found an answer to all my self-pitying questions. To my surprise it echoed the answer I received at the beginning of my journey. You cannot make this stuff up.
“Chris, you’re enduring all this because this is what it takes to show the supreme worth of Christ.”
This is what it takes to show that Christ is enough even when you have–figuratively speaking–lost everything you hoped for and desired. Christ is enough even when you have lost the motivation and the passion and are left with nothing but disappointment.
I must be brought low in order for Christ to be lifted up.
I must be humbled and weakened for Christ to be exalted and glorified.
I must be emptied in order for Christ’s fullness to shine in me.
How else could I truly know that Christ is worth it unless I lose everything else and still find him to be enough?
And I consider this discovery the highest reward of innovating for the Kingdom of God.
When you take a risk, it means that you can and will fail. But when failure itself is a reward, you cannot lose. I believe this is in part what Jesus meant when he said, “If anyone desires to come after me, let him deny himself, take up his cross and follow me. For whoever desires to save his life (not take risks) shall lose it, but whoever desires to lose his life for my sake (take a risk with guarantees of failure) shall find it.”
Failure is an opportunity to discover that Christ is still enough for you in the hardship of that circumstance. It gives you the conviction that he is your irreplaceable treasure in every circumstance.
Friends, if you do not know Christ, I invite you to believe in him and discover the joy of his goodness in the ups and downs of life for yourself. He promises the great reward of a transformed life today and in the future, the chance to rule with him over a new, perfect creation forever. He promises to always turn the failures and successes of your life for your good and I testify from my life that he is faithful.
Friends, if you do know Christ, I invite you to consider what risks God may be calling you to take to advance His Kingdom. What gifts and passions has he entrusted to you and what is the outcome he wants to see? Do not be afraid to pursue His call because He will be with you even in the times of deepest despair and you will discover for yourself the awesome power He will exercise to uphold you and help you.
And in addition to this reward, you will also gain:
Precious mentors and friends
Insight and Understanding
If you would like to join a community of people using their gifts to advance the gospel, I invite you to submit your e-mail address at www.theotech.org. We’re building a site to bring people together for this purpose.
Now, I want to close with a word for churches. How can churches help people do what they love for a cause that matters? How can they specifically unleash the technologists and entrepreneurs and millennials in their community to advance the gospel?
The truth is that we’re all trying to figure this out together, but I want to offer two suggestions.
The first is to use the things these tech entrepreneurs and millennials are building for the Kingdom. Try out their ideas. Share them with others. For example, you can help me by using Ceaseless, giving me feedback and sharing it.
The second is to support them. Entrepreneurship can be a very lonely road. Technologists frequently face failure because their ideas don’t work the first few times. People look at them funny and wonder why they’re messing with the comfortable status quo. They often feel underutilized at churches that simply ask them to run powerpoint slides for example. Many millennials are struggling to find stable jobs, but eagerly want to do work that fits with their gifting.
Churches are not well-equipped to solve these problems, but they are very good at bringing people together. That’s what you can do. Support and host events that convene the community so that they can support and serve one another. For example, I am helping organize a Code for the Kingdom hackathon in Seattle from October 2nd-October 4th. Your church could help by sharing the event with your community, activating volunteers and being one of the sponsors.
So in conclusion, what are the risks and rewards of innovating for the Kingdom?
The risk is failure, loss and disappointment. You could lose your money, your time, your opportunity costs, your reputation, your career, your relationships, your health and much more.
But the rewards make it worth it. You will discover Christ to be your all-sufficient treasure. You will connect with amazing people that will enrich your life. You will have your needs provided for. You will have the joy of doing what you love for a cause that matters. And by faith we know that in the Lord all your risk-taking, creative labor will never ever be in vain.
So let’s take risks to accelerate the Gospel together. This will be the subject of my talk on March 29th.
Thank you and God bless you.